![]() You may also schedule a free postal carrier pick up with USPS. You can leave your package to be returned at any United States Postal Service location including your own mailbox, your local Post office or postal collection boxes. Please contact our customer care team and they will email you a FREE return shipping label. Securely attach the pre-paid shipping label to the outside of the package.ĭrop your package off at the nearest staffed FedEx location (do not use this link if using the QR code option).Īt this time our online returns portal does not service returns from these addresses. Print the pre-paid shipping label that was emailed to you. ![]() Option 2 - Print the pre-paid FedEx return label: Have a FedEx staff member scan the QR code that we’ve emailed from your smartphone, and they will do the rest. Pack the item(s) you wish to return into a single package along with the packing slip that came with your order.īring your package to the nearest staffed FedEx location that accepts mobile QR codes (use only this link). Option 1 - Use the FedEx mobile QR code (no printer required): Then follow the instructions below for the option that is most convenient for you: Upon submitting your return through our returns portal we will immediately email your FREE return shipping label and QR code. Select the item(s) that you would like to returnĦ.Enter the required details and submit your return. ![]() If you would like to ship your online purchase back to Clarks for a refund, simply follow the steps below to produce your returns label or QR code:Ģ. Online Purchases: For your convenience we offer two options for returning your order, either through our online returns portal or by returning it to a Clarks retail store. Purchases made in a Clarks Outlet store must be returned to a Clarks Outlet store location. Purchases made in a Clarks store must be returned to a Clarks store. If you do not have your original receipt, or if it’s been longer than 60 days, you’ll be issued a store credit for the current retail price of the unworn product. In-Store Purchases: Please return your unworn product with original receipt to your nearest Clarks retail store within 60 days of purchase for a full refund or exchange. If you are not fully satisfied, simply return your unworn or unused product in its original condition and packaging within 60 days of purchase for a full refund. That’s why we’re proud to offer FREE returns on all orders. At Clarks, we want you to be as confident in your purchase as we are in our products.
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